Jacob Chen sitting on a chair, in a coffee shop with industrial style interior, interviewing a person out of the shot, with cameras in the background.
Jacob Chen sitting on a chair, in a coffee shop with industrial style interior, interviewing a person out of the shot, with cameras in the background.

Jacob

Chen

I turn ideas into high fidelity design.

I turn ideas into high fidelity design.

How I Design

How I Design

How I Design

Understanding starts with relationships

I love to get to know people and how they think. I believe when I befriend someone, I am more likely to understand their behaviors and needs - whether they are end users or C-suite executives.

Understanding starts with relationships

I love to get to know people and how they think. I believe when I befriend someone, I am more likely to understand their behaviors and needs - whether they are end users or C-suite executives.

Understanding starts with relationships

I love to get to know people and how they think. I believe when I befriend someone, I am more likely to understand their behaviors and needs - whether they are end users or C-suite executives.

Problem solving starts with constraints

Ideas are worthless if they are not faced with real-world constraints. To solve business problems with product design, I prefer creating prototypes for testing and learn iteratively.

Problem solving starts with constraints

Ideas are worthless if they are not faced with real-world constraints. To solve business problems with product design, I prefer creating prototypes for testing and learn iteratively.

Problem solving starts with constraints

Ideas are worthless if they are not faced with real-world constraints. To solve business problems with product design, I prefer creating prototypes for testing and learn iteratively.

Great design starts with collaboration

I strive to speak everyone’s language: design language, programming language, or business language, because I believe if I can get everyone on the same page, there can be an optimal design for everyone involved.

Great design starts with collaboration

I strive to speak everyone’s language: design language, programming language, or business language, because I believe if I can get everyone on the same page, there can be an optimal design for everyone involved.

Great design starts with collaboration

I strive to speak everyone’s language: design language, programming language, or business language, because I believe if I can get everyone on the same page, there can be an optimal design for everyone involved.

Here's what I do

Here's what I do

Here's what I do

User Research

UX Design

Information Architecture

UI Design

Content Design

Interactive Prototyping

HTML/CSS/JavaScript

Localization

User Research

UX Design

Information Architecture

UI Design

Content Design

Interactive Prototyping

HTML/CSS/JavaScript

Localization

When I’m not designing, I am busy learning languages

Click on text to translate

Flag of France

Français

Je peux avoir des conversations quotidiennes en français quand j'habitais à Grasse, avec ma copine qui étudie la parfumerie.

Flag of Germany

Deutsch

Als Junge habe ich einen Sommer in Bielefeld verbracht und dabei Deutsch mit Jugendlichen aus aller Welt gelernt.

Flag of Japan

日本語

子供の頃、日本からのバラエティ番組を観たり、テロップを読んで、自己流でたくさん日本語を学びました。毎週、「月曜から夜更かし」を見て、日本で何が起こっているかを追いかけます。

A green flag with a big white stripe in the middle, and a map of Taiwan on top.

Tâi-gí

Tâi-gí sī guá-ê bú-gí, sui-liân guá ē-hiáu kóng tān-sī guá bē-hiáu siá. Guá hi-bāng ū tsi̍t-kang ē-tàng iōng guá-ê sán-phín siat-kè lîng-li̍k lâi tsò tsit-khuán hōo ta̍k-ke lâi o̍h tâi-gí ê app.

When I’m not designing,
I am busy learning languages

Tap on text to translate

Flag of France

Français

Je peux avoir des conversations quotidiennes en français quand j'habitais à Grasse, avec ma copine qui étudie la parfumerie.

Flag of Germany

Deutsch

Als Junge habe ich einen Sommer in Bielefeld verbracht und dabei Deutsch mit Jugendlichen aus aller Welt gelernt.

Flag of Japan

日本語

子供の頃、日本からのバラエティ番組を観たり、テロップを読んで、自己流でたくさん日本語を学びました。毎週、「月曜から夜更かし」を見て、日本で何が起こっているかを追いかけます。

A green flag with a big white stripe in the middle, and a map of Taiwan on top.

Tâi-gí

Tâi-gí sī guá-ê bú-gí, sui-liân guá ē-hiáu kóng tān-sī guá bē-hiáu siá. Guá hi-bāng ū tsi̍t-kang ē-tàng iōng guá-ê sán-phín siat-kè lîng-li̍k lâi tsò tsit-khuán hōo ta̍k-ke lâi o̍h tâi-gí ê app.

When I’m not designing,
I am busy learning languages

Tap on text to translate

Flag of France

Français

Je peux avoir des conversations quotidiennes en français quand j'habitais à Grasse, avec ma copine qui étudie la parfumerie.

Flag of Germany

Deutsch

Als Junge habe ich einen Sommer in Bielefeld verbracht und dabei Deutsch mit Jugendlichen aus aller Welt gelernt.

Flag of Japan

日本語

子供の頃、日本からのバラエティ番組を観たり、テロップを読んで、自己流でたくさん日本語を学びました。毎週、「月曜から夜更かし」を見て、日本で何が起こっているかを追いかけます。

A green flag with a big white stripe in the middle, and a map of Taiwan on top.

Tâi-gí

Tâi-gí sī guá-ê bú-gí, sui-liân guá ē-hiáu kóng tān-sī guá bē-hiáu siá. Guá hi-bāng ū tsi̍t-kang ē-tàng iōng guá-ê sán-phín siat-kè lîng-li̍k lâi tsò tsit-khuán hōo ta̍k-ke lâi o̍h tâi-gí ê app.

I also translate subtitles for streaming platforms

I also translate subtitles for streaming platforms

Hover on text to translate

An African-American woman is talking to someone sitting at the corner of the frame, in a dimly lit house.

這就是南部人的熱情,杰羅姆

An African-American woman is talking to someone sitting at the corner of the frame, in a dimly lit house.

這就是南部人的熱情,杰羅姆

Official logo for the FX show "Snowfall", with rough fonts and a yellow-orange hue as color.
Young men and women raising their glasses, and a man in the center of the frame is giving a toast.

最好的船就是友誼的小船

Young men and women raising their glasses, and a man in the center of the frame is giving a toast.

最好的船就是友誼的小船

Official logo for the CBS show "Love Island USA", in skinny sans-serif fonts.
A cartoon family of anthromorphic dogs, a dad and three daughters, night, in a brightly lit room with tropical plants and Christmas lights.

你先當陽台聖誕老人

A cartoon family of anthromorphic dogs, a dad and three daughters, night, in a brightly lit room with tropical plants and Christmas lights.

你先當陽台聖誕老人

Official logo for the Australian kids cartoon "Bluey", with a light blue color and chubby sans-serif fonts.
Portraint photo of Jacob Chen, with ocean in the background.

Contact Me

Contact Me

A rectangle with paper texture

Designers are supposed to be advocating for users. I don’t think so.

To me, everyone involved in the product should have a voice in it. Product managers. Engineers. Marketing. Data analysts. Legal and compliance. Even people that are indirectly impacted by the product. Everyone is in some way or another, a “user” of the product. And I strive to make all of these voices heard and responded.

As a product designer, I always design with an egalitarian view. That means considering ethics, culture nuances, accessibility and inclusivity. Because I get to impact people’s lives with small steps and great leaps, and that is an important power needs to be carefully used.

I pride myself for being a generalist designer; because that way, I am allowed to speak to and understand everyone.

Let’s talk about how I can help your product come to life.

A rectangle with paper texture

Designers are supposed to be advocating for users. I don’t think so.

To me, everyone involved in the product should have a voice in it. Product managers. Engineers. Marketing. Data analysts. Legal and compliance. Even people that are indirectly impacted by the product. Everyone is in some way or another, a “user” of the product. And I strive to make all of these voices heard and responded.

I pride myself for being a generalist designer; because that way, I am allowed to speak to and understand everyone.

Let’s talk about how I can help your product come to life.

A rectangle with paper texture

Designers are supposed to be advocating for users. I don’t think so.

To me, everyone involved in the product should have a voice in it. Product managers. Engineers. Marketing. Data analysts. Legal and compliance. Even people that are indirectly impacted by the product. Everyone is in some way or another, a “user” of the product. And I strive to make all of these voices heard and responded.

As a product designer, I always design with an egalitarian view. That means considering ethics, culture nuances, accessibility and inclusivity. Because I get to impact people’s lives with small steps and great leaps, and that is an important power needs to be carefully used.

I pride myself for being a generalist designer; because that way, I am allowed to speak to and understand everyone.

Let’s talk about how I can help your product come to life.

A background image of colorful flowing sand in white, light blue, dark blue and yellow.

I make ideas happen.

A background image of colorful flowing sand in white, light blue, dark blue and yellow.

I make ideas happen.

English
English